ICF, a consulting and technology services provider to government and commercial clients around the world, was recently awarded a new contract with a large utility in the Midwest. The contract has a value of approximately $23 million and a term of three years.
ICF will provide a powerful combination of energy efficiency implementation services and proprietary marketing, analytics and IT platforms to support the utility’s growing portfolio of residential energy efficiency programs. This includes leveraging insights from ICF’s Strategic Intelligence Management System (SIMS) to allocate outreach resources and target messaging; streamlining the rebate application process with ICF’s proprietary mobile Power Rebate App; deploying ICF’s Home Energy Report, which will be delivered to approximately 225,000 customers on a quarterly basis; and employing other customized apps and tools across the portfolio to cost-effectively meet the utility’s kilowatt-hour and kilowatt goals.
“ICF’s end-to-end customer engagement approach provides an ideal solution to our client’s need for customization and nimble management of its diverse program portfolio and customer base,” said Michaela Martin, vice president for ICF. “Our marketing and incentive processing professionals work hand-in-hand with our energy efficiency experts to provide the client’s customers with a wide spectrum of energy- and money-saving services catered to their specific needs. Offering customized programs to specific residential segments will ensure that all of the utility’s customers have an opportunity to participate and save.”
“Using ICF’s deep bench of subject experts, program tools and technology resources, we have developed a custom solution to address the unique needs of the utility’s diverse service territory,” said Mike Mernick, senior vice president for ICF. “We are excited to grow our partnership with our client and look forward to delivering a fresh set of new programs to its customers.”
Date: Oct 5, 2016